Politique de confidentialité

This Privacy Policy describes how oktypes.shop collects, uses, stores, shares, and otherwise processes personal information when individuals visit our website, make purchases, communicate with us, or otherwise interact with our online store.

For privacy-related questions or requests:

Email: info@oktypes.shop

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information processed in connection with oktypes.shop and our related online commerce activities.

Where the General Data Protection Regulation, French data protection legislation, or another applicable privacy law applies, personal information will be processed in accordance with the relevant legal requirements.

2. Personal Information We May Collect

Depending on how you interact with oktypes.shop, we may collect information including:

Identity Information

This may include your name, account information, and other information used to identify you.

Contact Information

This may include your email address, telephone number where provided, billing information, and delivery details.

Transaction Information

We may process information concerning:

  • Products ordered;
  • Order value;
  • Order number;
  • Payment status;
  • Refunds;
  • Returns;
  • Shipping and delivery;
  • Customer service communications.

Payment Information

Payments may be processed by Shopify and/or authorized third-party payment providers.

We do not encourage customers to send full payment card details directly to us by email.

Technical Information

When you access our website, information may be generated or collected automatically, including:

  • IP address;
  • Browser type;
  • Device information;
  • Operating system;
  • Website activity;
  • Referring pages;
  • Pages viewed;
  • Interaction data;
  • Cookie identifiers;
  • Approximate geographic information derived from technical data.

Communications

If you contact us, we may process the information contained in your message and any attachments or information you voluntarily provide.

3. How We Use Personal Information

We may process personal information for purposes including:

  • Processing and fulfilling orders;
  • Processing payments;
  • Arranging delivery;
  • Providing order updates;
  • Managing returns and refunds;
  • Providing customer service;
  • Responding to questions and complaints;
  • Preventing fraud and unauthorized transactions;
  • Maintaining website security;
  • Managing customer accounts;
  • Improving our website and services;
  • Conducting analytics;
  • Maintaining business and accounting records;
  • Complying with legal obligations;
  • Establishing, exercising, or defending legal claims;
  • Sending marketing communications where legally permitted.

4. Legal Bases for Processing

Where GDPR applies, personal information may be processed on one or more legal bases.

Performance of a Contract

We process information where necessary to take steps requested by you before entering into a contract or to perform a contract with you, including processing orders, delivering goods, handling payments, and administering returns.

Legal Obligations

We may process information where necessary to comply with tax, accounting, consumer protection, fraud prevention, regulatory, or other legal requirements.

Legitimate Interests

We may process information where necessary for legitimate business interests, provided those interests do not override your fundamental rights and freedoms.

Such interests may include improving services, protecting our website, preventing fraud, maintaining records, and managing customer relationships.

Consent

Where required, we may rely on consent, particularly for certain marketing activities, cookies, tracking technologies, or other processing where consent is legally required.

Consent may be withdrawn at any time without affecting the lawfulness of processing carried out before withdrawal.

5. Shopify and Service Providers

Our online store uses Shopify technology.

Shopify and other service providers may process certain information in connection with website hosting, checkout, payment processing, fraud prevention, analytics, security, order management, and related services.

We may also use third-party providers for services such as:

  • Payment processing;
  • Shipping and logistics;
  • Customer support;
  • Email delivery;
  • Analytics;
  • Website functionality;
  • Fraud prevention;
  • Cloud infrastructure.

Service providers receive personal information only to the extent reasonably necessary for their functions or as otherwise permitted or required by law.

Shopify states that personal data may be processed internationally as part of operating its global services.

6. International Transfers

Some service providers may operate outside France or the European Economic Area.

As a result, personal information may be processed in other jurisdictions.

Where GDPR requires safeguards for international data transfers, appropriate mechanisms will be used where applicable, such as adequacy decisions, contractual safeguards, or other legally recognized transfer mechanisms.

7. Cookies and Tracking Technologies

oktypes.shop may use cookies and similar technologies to operate the website, remember preferences, provide shopping-cart functionality, protect the website, understand performance, conduct analytics, and support marketing activities.

Certain cookies that are strictly necessary for website operation may not require consent.

Where French law requires prior consent for non-essential cookies or trackers, such technologies should not be activated until legally valid consent has been obtained.

Users should be given an appropriate mechanism to accept, reject, or manage non-essential tracking technologies where required.

CNIL guidance confirms that prior consent is generally required before certain non-essential cookies or trackers are stored or accessed.

8. Marketing Communications

Where legally permitted, we may send marketing communications concerning products, promotions, or store updates.

Where consent is required, marketing will be sent only after obtaining appropriate consent.

Recipients may unsubscribe using any available unsubscribe mechanism or by contacting:

info@oktypes.shop

Withdrawal of marketing consent does not prevent us from sending necessary transactional communications concerning orders, security, returns, or customer service.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and for any additional period required by applicable law.

Retention periods may vary depending on:

  • The nature of the information;
  • The purpose of processing;
  • Contractual obligations;
  • Accounting and tax requirements;
  • Consumer protection obligations;
  • Fraud prevention needs;
  • Potential legal claims.

When information is no longer reasonably required, it may be deleted, anonymized, or otherwise securely disposed of in accordance with applicable requirements.

10. Data Security

We use reasonable administrative, organizational, and technical measures intended to protect personal information against unauthorized access, accidental loss, destruction, alteration, misuse, or disclosure.

However, no online system or electronic transmission can be guaranteed to be completely secure.

Customers should protect their account credentials and notify us if they suspect unauthorized account activity.

11. Your GDPR Rights

Where GDPR applies, individuals may have rights including:

  • The right to access personal information;
  • The right to correct inaccurate information;
  • The right to request deletion in appropriate circumstances;
  • The right to restrict certain processing;
  • The right to object to certain processing;
  • The right to data portability where applicable;
  • The right to withdraw consent;
  • Rights concerning certain automated decision-making where applicable.

Requests may be submitted to:

info@oktypes.shop

We may need to verify your identity before completing certain requests.

12. Right to Object to Direct Marketing

You may object at any time to the use of your personal information for direct marketing.

Once a valid objection is received, personal information will no longer be used for that purpose unless another lawful basis independently applies to a different type of processing.

13. Complaints

Individuals in France may have the right to lodge a complaint concerning personal data processing with the Commission Nationale de l'Informatique et des Libertés (CNIL).

We encourage customers to contact us first where possible so that we have an opportunity to address their concerns.

14. Children's Privacy

Our store is not intended to knowingly collect personal information from children who are unable under applicable law to independently consent to the relevant processing or enter into the relevant transaction.

If you believe a child has provided personal information improperly, please contact info@oktypes.shop.

15. Disclosure Required by Law

We may disclose information where reasonably necessary to:

  • Comply with applicable law;
  • Respond to lawful requests;
  • Protect legal rights;
  • Prevent fraud;
  • Investigate security incidents;
  • Enforce contractual rights;
  • Protect customers or third parties.

16. Changes to This Privacy Policy

We may revise this Privacy Policy when our practices, technology, services, or legal obligations change.

The updated version will be published on oktypes.shop with a revised effective or update date.

17. Contact Us

Questions or requests concerning this Privacy Policy or the processing of personal information should be directed to:

oktypes.shop
Email: info@oktypes.shop